> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions.md). # Billing and Subscriptions ## Billing and Subscriptions Manage subscriptions, payments, invoices, and billing settings for your Proxidize account. Most billing actions happen inside the Proxidize app. Open Proxidize app {% hint style="info" %} Use this page to jump straight to the billing task you need. {% endhint %} ### Start here If you are new to Proxidize, start with: * [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md) * [Can I Buy Multiple Subscriptions on One Account](/account-and-billing/billing-and-subscriptions/can-i-buy-multiple-subscriptions-on-one-account.md) If you already have an account, use: * **Billing → Subscriptions** for renewals, changes, and cancellations. * **Billing → Orders** for payment history and invoice downloads. * **Billing → Payment Methods** for cards and billing details. ### Billing tasks

Title	Target
Manage subscription View status, renewal date, quantity, and available actions.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/332a7bda18474c505a37433265e68d28bfbc2a04
Start a plan Buy proxies or subscribe to a Proxidize plan.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/69ee37d9049836eb2871588672f78882c44a8410
Change your plan Upgrade, downgrade, or adjust your subscription.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/4225da742ff40c3b0ac870e61b76d64ad8d63cf0
Download an invoice Get invoice PDFs for paid orders.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/8ccb9d146e5854b3c9070d9be694a3ef07ef33c3
Fix a failed payment Retry payment and restore service after a failed charge.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/480ed1e29dfe763ea07b854fbb8670bb67170454
Update payment method Add, remove, or replace saved cards.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/4d26c456785443aba1a5c2887e05eb9741b870e1
Cancel subscription Stop renewal and keep access until the current period ends.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/5c2e790d2e75de1ec38a9af0f82b67064872287e
Review refund terms Check refund eligibility and policy details.	/spaces/iAQa47xivOtQQ7mQZOnQ/pages/7d8085f432d0446deda37dd9ffe9a31bed2ba443

### Where to find billing actions in the app * **Billing → Subscriptions** shows status, next invoice date, related orders, and plan actions. * **Billing → Orders** shows payment history and invoice PDFs. * **Billing → Payment Methods** shows saved cards and billing information. ### Quick FAQ

Where do I manage my billing details?

Open **Billing** in the Proxidize app. Use **Subscriptions**, **Orders**, or **Payment Methods** depending on the task.

Where do I download invoices?

Open **Billing → Orders**. Then click **PDF** next to the paid order.

Where do I cancel or change a subscription?

Open **Billing → Subscriptions**. Use the **Actions** menu for the subscription you want to manage.

### Need help? Contact support if: * a payment failed and you do not see a retry option * an invoice is missing from **Billing → Orders** * your subscription status looks wrong after a payment or cancellation * the wrong number of proxies shows in your dashboard Reach us through live chat or email at . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.proxidize.com/account-and-billing/billing-and-subscriptions.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.