> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions.md).

# Billing and Subscriptions

Manage Proxidize plans, payments, invoices, subscription changes, and cancellations.

## Billing and Subscriptions

Manage subscriptions, payments, invoices, and billing settings for your Proxidize account.

Most billing actions happen inside the Proxidize app.

<a href="https://app.proxidize.com/" class="button primary" data-icon="arrow-right">Open Proxidize app</a>

{% hint style="info" %}
Open the account menu in the app header and choose **Billing**, which goes straight to Subscriptions.
{% endhint %}

### Start here

If you are new to Proxidize, start with:

* [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md)
* [Can I Buy Multiple Subscriptions on One Account](/account-and-billing/billing-and-subscriptions/can-i-buy-multiple-subscriptions-on-one-account.md)

If you already have an account, go to **Billing** and pick the page you need:

| Page                | Use it for                                 |
| ------------------- | ------------------------------------------ |
| **Subscriptions**   | Renewals, plan changes, and cancellations. |
| **Orders**          | Payment history and invoice downloads.     |
| **Payment Methods** | Saved cards and billing details.           |

### Billing tasks

<table data-view="cards"><thead><tr><th>Title</th></tr></thead><tbody><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md">Manage subscription<br>View status, renewal date, quantity, and available actions.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md">Start a plan<br>Buy proxies or subscribe to a Proxidize plan.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-upgrade-downgrade-or-change-your-subscription.md">Change your plan<br>Upgrade, downgrade, or adjust your subscription.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-download-an-invoice.md">Download an invoice<br>Get invoice PDFs for paid orders.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-pay-after-a-failed-payment.md">Fix a failed payment<br>Retry payment and restore service after a failed charge.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-change-your-payment-method.md">Update payment method<br>Add, remove, or replace saved cards.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/how-to-cancel-a-proxidize-subscription.md">Cancel subscription<br>Stop renewal and keep access until the current period ends.</a></td></tr><tr><td><a href="/account-and-billing/billing-and-subscriptions/refund-policy.md">Review refund terms<br>Check refund eligibility and policy details.</a></td></tr></tbody></table>

### Quick FAQ

<details>

<summary>Where do I find billing in the app?</summary>

Click your **profile icon** in the top-right corner, then click **Billing**.

Choose **Subscriptions**, **Orders**, or **Payment Methods** depending on the task.

<figure><img src="https://3163533074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAQa47xivOtQQ7mQZOnQ%2Fuploads%2FMdNYEuuauLt2dXLeJHXQ%2FBillingSection.png?alt=media&amp;token=7726d624-0988-4c2b-8fa1-829e74b3922a" alt="" width="375"><figcaption></figcaption></figure>

</details>

<details>

<summary>Do my old billing bookmarks still work?</summary>

Yes.

Existing billing links redirect to the current billing pages.

</details>

***

### Need help?

Contact support if:

* a payment failed and you do not see a retry option
* an invoice is missing from **Billing → Orders**
* your subscription status looks wrong after a payment or cancellation
* the wrong number of proxies shows in your dashboard

Reach us through live chat or email at <support@proxidize.com>.


---

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