> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions/how-to-cancel-a-proxidize-subscription.md).

# How to Cancel a Proxidize Subscription

## How to Cancel a Proxidize Subscription

Cancel an active subscription from the Proxidize app and keep access until the end of the current billing period.

### Before you start

Open **Billing** in the Proxidize app.

<a href="https://app.proxidize.com/" class="button primary" data-icon="arrow-right">Open Proxidize app</a>

![](/files/4aec70819515865ccff95a76eff8139d4f159ac8)

### Cancel your subscription

{% stepper %}
{% step %}

#### Open **Subscriptions**

{% endstep %}

{% step %}

#### Find the subscription you want to cancel

{% endstep %}

{% step %}

#### Open the **Actions** menu

{% endstep %}

{% step %}

#### Click **Cancel Subscription**

{% endstep %}

{% step %}

#### Review the confirmation window

{% endstep %}

{% step %}

#### Click **Confirm cancel**

{% endstep %}
{% endstepper %}

After confirmation, the status changes to **Pending Cancel**.

![](/files/928343604cad6b15b53fb568cb15776a371e3cdf)

### What happens after cancellation

After you cancel:

* the subscription stays active until the current billing period ends
* you keep access to your proxies until the next billing date
* the subscription does not renew again
* the status shows **Pending Cancel** until the end date

{% hint style="info" %}
Cancelling a subscription stops the next renewal.
{% endhint %}

### Reactivate before the subscription ends

If the subscription still shows **Pending Cancel**, you can reactivate it before the current billing period ends.

1. Open **Subscriptions**.
2. Find the subscription marked **Pending Cancel**.
3. Open the **Actions** menu.
4. Click **Reactivate Subscription**.

Once reactivated, the subscription continues normally.

### Quick FAQ

<details>

<summary>Does cancellation stop access immediately?</summary>

No.

You keep access until the end of the current billing period.

</details>

<details>

<summary>Can I reactivate a cancelled subscription?</summary>

Yes, if it still shows **Pending Cancel**.

Reactivate it before the current billing period ends.

</details>

<details>

<summary>Where do I cancel the subscription?</summary>

Open **Billing → Subscriptions**.

Use **Cancel Subscription** from the **Actions** menu.

</details>

### Related articles

* [How to Manage Your Subscription in the Proxidize App](/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md)
* [Can I Buy Multiple Subscriptions on One Account](/account-and-billing/billing-and-subscriptions/can-i-buy-multiple-subscriptions-on-one-account.md)
* [How to Upgrade, Downgrade, or Change Your Subscription](/account-and-billing/billing-and-subscriptions/how-to-upgrade-downgrade-or-change-your-subscription.md)

### <mark style="color:$primary;">Need help?</mark>

Reach us through live chat or email at **<support@proxidize.com>**.


---

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