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How to Change Your Payment Method

Update the payment method tied to your Proxidize subscription.

How to Change Your Payment Method

Manage saved cards and billing information from the Payment Methods page in the Proxidize app.

Open Proxidize app

What you can do on this page

From Billing → Payment Methods, you can:

  • add a new card

  • remove a saved card

  • set a default card

  • edit billing information for invoices and receipts

The Payment Methods page supports card payments only.

Before you start

Open Billing in the Proxidize app.

Open the Payment Methods page

  1. Click Payment Methods in the left sidebar.

  2. Review your saved cards and billing information.

Add a new card

  1. Click Add new card.

  2. Enter your card details.

  3. Select your country or territory.

  4. Click Add Card.

The new card appears in your saved payment methods.

Remove a card or set a default card

  1. Find the card you want to manage.

  2. Click the three-dot menu on that card.

  3. Click Remove card or Set as Default.

Removing a card stops it from being used for future saved card payments.

Edit billing information

  1. Scroll to Billing Information.

  2. Click Edit.

  3. Update your details.

  4. Save your changes.

After updating your payment method

If you updated your card because of a failed or pending payment, return to the payment and try again.

Use:

  • Subscriptions → Renew Subscription

  • Orders → Pay

Quick FAQ

Can I add more than one saved card?

Yes.

The Payment Methods page can store multiple cards.

Can I choose a default card?

Yes.

Use the three-dot menu on the card and select Set as Default.

Will changing my card retry a failed payment automatically?

Not always.

After updating the card, return to the failed payment and complete it from Subscriptions or Orders.

Need help?

Reach us through live chat or email at support@proxidize.com.

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