How to Change Your Payment Method

Update the payment method tied to your Proxidize subscription.

How to Change Your Payment Method

Manage saved cards and billing information from the Payment Methods page in the Proxidize app.

Open Proxidize app

What you can do on this page

From Billing → Payment Methods, you can:

• add a new card

• remove a saved card

• set a default card

• edit billing information for invoices and receipts

Proxidize accepts credit and debit cards only.

Open the Payment Methods page

1. Click your profile icon in the top-right corner of the app, then click Billing.

1. Click Payment Methods.

Your saved cards appear first, followed by Billing Information.

Each card shows its brand, the last four digits, and its expiry date under VALID THRU.

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Add a new card

1. Click Add new card.

2. Enter your card details.

3. Select your country or territory.

4. Click Add Card.

The new card appears in your saved payment methods.

Remove a card or set a default card

1. Find the card you want to manage.

2. Click the three-dot menu on that card.

3. Click Remove card or Set as Default.

Removing a card stops it from being used for future saved card payments.

Edit billing information

1. Scroll to Billing Information.

2. Click Edit.

3. Update your details.

4. Save your changes.

After updating your payment method

Changing your card does not retry a payment that already failed.

To complete an outstanding payment, use Renew Subscription on the subscription, or Pay on the order.

See How to Pay After a Failed Payment.

Quick FAQ

Can I save more than one card?

Yes.

You can save several cards and choose which one is the default.

Which card is charged at renewal?

The one marked DEFAULT.

Will changing my card retry a failed payment?

No.

Update the card first, then complete the payment from the subscription or the order.

Can I pay with PayPal or a digital wallet?

No.

Proxidize accepts credit and debit cards only.

Related articles

• How to Pay After a Failed Payment

• How to Manage Your Subscription in the Proxidize App

• How to Subscribe to a Proxidize Plan

• How to Download an Invoice

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