> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions/how-to-download-an-invoice.md).
# How to Download an Invoice
Download invoices for your Proxidize subscription and billing history.
## How to Download an Invoice
Download invoice PDFs for paid orders from the Proxidize app.
Invoices are available from **Billing → Orders**.
### Before you start
Open **Billing** in the Proxidize app.
Open Proxidize app
### Download an invoice from Orders
1. Open **Orders**.
2. Find the order you want.
3. Click **PDF** in the **Actions** column.
The invoice downloads as a PDF.
Each order row shows its ID, date, product, amount, payment method, account email, and status.
Use **Search** to find an order, **Filters** to narrow the list, and **Export** to download the list itself.
### When an invoice is available
| Order status | Invoice |
| ------------- | ---------------------------------------------------------------------------- |
| **Paid** | Available. Click **PDF**. |
| **Pending** | Not yet. The order has not been paid, so **Pay** appears instead of **PDF**. |
| **Cancelled** | Not available. The order was never completed. |
To pay a pending order, see [How to Pay After a Failed Payment](/account-and-billing/billing-and-subscriptions/how-to-pay-after-a-failed-payment.md).
### If you cannot find your invoice
Contact support and include:
| Detail | What to provide |
| ------------------- | ------------------------------------------------------------- |
| **Account email** | The email address on your Proxidize account. |
| **Order ID** | The order ID shown on the **Orders** page. |
| **Subscription ID** | The subscription ID if the order is linked to a subscription. |
| **Payment date** | The payment date. |
These details help us find the invoice faster.
### Quick FAQ
Where do I download invoices?
Open **Billing → Orders**.
Click **PDF** on the paid order.
Why is there no PDF button on my order?
The order is not paid.
A **Pending** order shows **Pay** instead, and a **Cancelled** order shows no action.
Can I download all my invoices at once?
No.
Invoices download one at a time. **Export** downloads the order list, not the invoice PDFs.
### Related articles
* [How to Manage Your Subscription in the Proxidize App](/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md)
* [How to Pay After a Failed Payment](/account-and-billing/billing-and-subscriptions/how-to-pay-after-a-failed-payment.md)
* [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md)
* [Refund Policy](/account-and-billing/billing-and-subscriptions/refund-policy.md)
### Need help?
Reach us through live chat or email at ****.
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