> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md).
# How to Subscribe to a Proxidize Plan
Subscribe to a Proxidize plan and start using your proxy service.
## How to Subscribe to a Proxidize Plan
Create an account, choose a product, and complete checkout from the website or the app.
New customers usually start on the website.
Existing customers usually buy from inside the app.
Open Proxidize app
{% hint style="warning" %}
**Buying a plan is not the last step.**
You cannot access your proxies until you complete identity verification, which happens after purchase.
{% endhint %}
### Before you start
You need a Proxidize account before you buy a plan.
You can create one in either place:
| Option | What to do |
| ----------- | ---------------------------------------------------- |
| **Website** | Click **Sign up for free** on the Proxidize website. |
| **App** | Open the Proxidize app and create a free account. |
### Buy from the Proxidize website
Use this if you are starting from a pricing or product page.
1. Open the Proxidize website.
2. Choose the product or plan you want.
3. Select the package, quantity, or amount of data.
4. Continue to checkout.
5. Review the order summary, and add a coupon code if you have one.
6. Enter your card details.
7. Complete the purchase.
8. Verify your Identity
### Buy from the Proxidize app
Use this if you already have an account.
1. Open the Proxidize app.
2. On the home page, click the product you want, or click **Buy now** on a product you do not have yet.
3. Open the **Buy** tab.
4. Move the slider to the amount you want.
5. Review the price, then click **Buy Now**.
6. Review your order, and add a coupon code if you have one.
7. Enter your card details.
8. Complete the purchase.
9. Verify your identity
For Proxy Builder, switch to the **Proxy Builder** workspace and use the **Plans** page instead.
#### What each product offers at checkout
| Product | Range |
| -------------------------- | -------------------------------------------------- |
| **Per Proxy** | 1 to 100 proxies. |
| **Mobile Per GB** | 25 GB to 10,000 GB. |
| **Residential Per GB** | Choose the amount of data you need. |
| **Proxy Builder** (legacy) | 5 to 80 endpoints, on a Personal or Business plan. |
If you need more than the largest option shown, use **Talk to sales**.
### Verify your identity
After your first purchase, you need to verify your identity before your proxies work.
Opening your proxies shows **Verify your identity to continue**. Click **Verify identity** to begin.
Two things to know before you start:
* Verification opens on our verification partner's website.
* You have **30 minutes** from the moment you begin. If the time runs out, you can start again.
* Have a valid, government-issued photo document ready. Which documents are accepted depends on your country of residence:
The European Union, Australia, Brazil, Canada, Japan, New Zealand, Norway, Singapore, Switzerland, the United Kingdom and the United States
* Passport
* National ID card
* Driver's license
* Residence permit
Any other supported country
Passport only.
{% hint style="info" %}
See the full country list in [How to Complete KYC Verification.](/account-and-billing/verification/how-to-complete-kyc-verification.md)
{% endhint %}
You also need to list the **target domains** you plan to use your proxies on, and explain why you need each one. Both are required.
Verification takes a few minutes and is checked automatically. If there's a problem, contact support and our team will review it manually.
You can check your status at any time in **Settings → Verification**.
For the full process, see [How to Complete KYC Verification](/account-and-billing/verification/how-to-complete-kyc-verification.md).
### Supported payment methods
You can pay with a credit card or debit card.
{% hint style="info" %}
PayPal, Google Pay, and other payment processors are not supported.
{% endhint %}
### Add a coupon code
You can apply a coupon during checkout, before you pay.
1. Click **Have a coupon? Click here to enter your code**.
2. Enter your coupon code, then apply it.
3. Review the updated total.
### What happens after purchase
* the subscription appears under **Billing → Subscriptions**
* the order appears under **Billing → Orders**
* the invoice PDF becomes available on that order, once it is paid
Your proxies become usable once identity verification is approved.
### Quick FAQ
I paid but I can't access my proxies.
Check **Settings → Verification**.
Access to your proxies is unlocked once your identity verification is approved.
What documents do I need for verification?
It depends on your country of residence.\
In the European Union and the other countries listed in [How to Complete KYC Verification](/account-and-billing/verification/how-to-complete-kyc-verification.md), you can use a passport, national ID card, driver's license or residence permit.
In every other supported country, only a passport is accepted.
My verification timed out.
Start it again from **Settings → Verification**.
You get a fresh 30 minutes each time you begin.
Should I buy from the website or the app?
Use the website if you are new to Proxidize.
Use the app if you already have an account.
Can I use a coupon code at checkout?
Yes.
Enter it before you complete payment.
### Related articles
* [How to Complete KYC Verification](/account-and-billing/verification/how-to-complete-kyc-verification.md)
* [How to Manage Your Subscription in the Proxidize App](/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md)
* [How to Upgrade, Downgrade, or Change Your Subscription](/account-and-billing/billing-and-subscriptions/how-to-upgrade-downgrade-or-change-your-subscription.md)
* [How to Change Your Payment Method](/account-and-billing/billing-and-subscriptions/how-to-change-your-payment-method.md)
### Need help?
Reach us through live chat or email at ****.
---
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