How to Upgrade, Downgrade, or Change Your Subscription

Upgrade, downgrade, or switch your Proxidize subscription plan.

How to Upgrade, Downgrade, or Change Your Subscription

Change your Proxidize subscription from the app.

The exact flow depends on the subscription type.

Open Proxidize app

Before you start

These subscription types support different changes:

Subscription type	What you can change
Mobile Per Proxy	Increase or decrease the number of proxies.
Per GB	Add more GB or stop a specific GB package from renewing.
Proxy Builder	Change endpoint count, switch plan, or change billing cycle.

Per GB subscriptions work differently from Per Proxy and Proxy Builder subscriptions.

Change a Mobile Per Proxy subscription

Use the Buy tab to change the number of proxies in your subscription.

You can open it from:

Option	Where to go
Per Proxy dashboard	Click Buy More or open the Buy tab.
Billing	Open Billing → Subscriptions, then choose Switch Subscription from the Actions menu.

To change the subscription:

1. Move the slider to the total number of proxies you want.

2. Review the updated summary.

3. Check Today’s charge and the new recurring price.

4. Click Switch Now.

The slider shows your new total proxy count, not the number of extra proxies to add.

If you upgrade, you pay a prorated amount for the rest of the current billing cycle.

If you downgrade, you are not charged, but you lose access to the removed proxies.

Change a Per GB subscription

Per GB subscriptions do not downgrade like Per Proxy subscriptions.

When you add GB, Proxidize creates a separate subscription with its own billing period.

You can open the Buy tab from:

Option	Where to go
Per GB dashboard	Click Buy More or open the Buy tab.
Billing	Open Billing → Subscriptions, then choose Buy GB from the Actions menu.

To add more GB:

1. Move the slider to the amount you want.

2. Review the price.

3. Click Buy Now.

4. Complete the payment.

Each GB purchase creates a separate subscription with its own renewal date.

To stop a Per GB package from renewing:

1. Open Billing → Subscriptions.

2. Find the GB package you want to stop.

3. Open the Actions menu.

4. Click Cancel Subscription.

5. Confirm the cancellation.

Existing GB stays available until its normal expiration date.

Change a Proxy Builder subscription

Use the Plans page to change endpoint count, plan, or billing cycle.

You can open it from:

Option	Where to go
Proxy Builder dashboard	Click Plans in the left sidebar.
Billing	Open Billing → Subscriptions, then choose Switch Subscription from the Actions menu.

To change the subscription:

1. Move the slider to the endpoint count you want.

2. Select the plan you want.

3. Choose Monthly or Annual if needed.

4. Review today’s charge and the new recurring price.

5. Confirm the change.

If you upgrade, you pay a prorated amount for the rest of the billing cycle.

If you downgrade, you are not charged, but you lose access to the removed endpoints.

Changing between Monthly and Annual billing applies immediately.

Summary

Subscription type	Upgrade behavior	Downgrade behavior
Mobile Per Proxy	You pay a prorated charge for the rest of the billing cycle.	You pay nothing, but lose access to the removed proxies.
Per GB	Adding GB creates a separate subscription.	Cancel the specific GB package to stop renewal.
Proxy Builder	You pay a prorated charge for endpoint or plan upgrades.	You pay nothing, but lose access to the removed endpoints.

Quick FAQ

Can I downgrade a PerGB subscription?

Not in the same way as Per Proxy.

To downgrade, cancel the specific GB package from Billing → Subscriptions.

Will I be charged immediately when I upgrade?

Yes.

Eligible upgrades charge a prorated amount for the rest of the current billing cycle.

What happens if I downgrade?

You are not charged for the downgrade.

You lose access to the removed proxies or endpoints after the change is confirmed.

Related articles

• How to Manage Your Subscription in the Proxidize App

• How to Cancel a Proxidize Subscription

• How to Pay After a Failed Payment

• How to Download an Invoice

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