> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/billing-and-subscriptions/how-to-upgrade-downgrade-or-change-your-subscription.md).

# How to Upgrade, Downgrade, or Change Your Subscription

## How to Upgrade, Downgrade, or Change Your Subscription

Change your Proxidize subscription from the app.

The exact flow depends on the subscription type.

<a href="https://app.proxidize.com/" class="button primary" data-icon="arrow-right">Open Proxidize app</a>

### Before you start

These subscription types support different changes:

| Subscription type    | What you can change                                          |
| -------------------- | ------------------------------------------------------------ |
| **Mobile Per Proxy** | Increase or decrease the number of proxies.                  |
| **Per GB**           | Add more GB or stop a specific GB package from renewing.     |
| **Proxy Builder**    | Change endpoint count, switch plan, or change billing cycle. |

{% hint style="info" %}
Per GB subscriptions work differently from Per Proxy and Proxy Builder subscriptions.
{% endhint %}

### Change a Mobile Per Proxy subscription

Use the **Buy** tab to change the number of proxies in your subscription.

You can open it from:

| Option                  | Where to go                                                                                      |
| ----------------------- | ------------------------------------------------------------------------------------------------ |
| **Per Proxy dashboard** | Click **Buy More** or open the **Buy** tab.                                                      |
| **Billing**             | Open **Billing → Subscriptions**, then choose **Switch Subscription** from the **Actions** menu. |

To change the subscription:

1. Move the slider to the total number of proxies you want.
2. Review the updated summary.
3. Check **Today’s charge** and the new recurring price.
4. Click **Switch Now**.

![](/files/5eb4b40a9c36ce15a813cf611c05f0a3e2328424)

{% hint style="info" %}
The slider shows your new total proxy count, not the number of extra proxies to add.
{% endhint %}

If you upgrade, you pay a prorated amount for the rest of the current billing cycle.

If you downgrade, you are not charged, but you lose access to the removed proxies.

### Change a Per GB subscription

Per GB subscriptions do not downgrade like Per Proxy subscriptions.

When you add GB, Proxidize creates a separate subscription with its own billing period.

You can open the **Buy** tab from:

| Option               | Where to go                                                                         |
| -------------------- | ----------------------------------------------------------------------------------- |
| **Per GB dashboard** | Click **Buy More** or open the **Buy** tab.                                         |
| **Billing**          | Open **Billing → Subscriptions**, then choose **Buy GB** from the **Actions** menu. |

To add more GB:

1. Move the slider to the amount you want.
2. Review the price.
3. Click **Buy Now**.
4. Complete the payment.

![](/files/23d1c9b8a82f1d222d9e92e96e72dc9539eaf92c)

{% hint style="warning" %}
Each GB purchase creates a separate subscription with its own renewal date.
{% endhint %}

To stop a Per GB package from renewing:

1. Open **Billing → Subscriptions**.
2. Find the GB package you want to stop.
3. Open the **Actions** menu.
4. Click **Cancel Subscription**.
5. Confirm the cancellation.

![](/files/a7d12a7ef8af59015bae8bc6ff459e04c570b38c)

Existing GB stays available until its normal expiration date.

### Change a Proxy Builder subscription

Use the **Plans** page to change endpoint count, plan, or billing cycle.

You can open it from:

| Option                      | Where to go                                                                                      |
| --------------------------- | ------------------------------------------------------------------------------------------------ |
| **Proxy Builder dashboard** | Click **Plans** in the left sidebar.                                                             |
| **Billing**                 | Open **Billing → Subscriptions**, then choose **Switch Subscription** from the **Actions** menu. |

To change the subscription:

1. Move the slider to the endpoint count you want.
2. Select the plan you want.
3. Choose **Monthly** or **Annual** if needed.
4. Review today’s charge and the new recurring price.
5. Confirm the change.

![](/files/aa8ee60dcd841243f3dc9f2ea647faff8b4d24e0)

If you upgrade, you pay a prorated amount for the rest of the billing cycle.

If you downgrade, you are not charged, but you lose access to the removed endpoints.

Changing between **Monthly** and **Annual** billing applies immediately.

### Summary

| Subscription type    | Upgrade behavior                                             | Downgrade behavior                                         |
| -------------------- | ------------------------------------------------------------ | ---------------------------------------------------------- |
| **Mobile Per Proxy** | You pay a prorated charge for the rest of the billing cycle. | You pay nothing, but lose access to the removed proxies.   |
| **Per GB**           | Adding GB creates a separate subscription.                   | Cancel the specific GB package to stop renewal.            |
| **Proxy Builder**    | You pay a prorated charge for endpoint or plan upgrades.     | You pay nothing, but lose access to the removed endpoints. |

### Quick FAQ

<details>

<summary>Can I downgrade a PerGB subscription?</summary>

Not in the same way as Per Proxy.

To downgrade, cancel the specific GB package from **Billing → Subscriptions**.

</details>

<details>

<summary>Will I be charged immediately when I upgrade?</summary>

Yes.

Eligible upgrades charge a prorated amount for the rest of the current billing cycle.

</details>

<details>

<summary>What happens if I downgrade?</summary>

You are not charged for the downgrade.

You lose access to the removed proxies or endpoints after the change is confirmed.

</details>

### Related articles

* [How to Manage Your Subscription in the Proxidize App](/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md)
* [How to Cancel a Proxidize Subscription](/account-and-billing/billing-and-subscriptions/how-to-cancel-a-proxidize-subscription.md)
* [How to Pay After a Failed Payment](/account-and-billing/billing-and-subscriptions/how-to-pay-after-a-failed-payment.md)
* [How to Download an Invoice](/account-and-billing/billing-and-subscriptions/how-to-download-an-invoice.md)

### <mark style="color:$primary;">Need help?</mark>

Reach us through live chat or email at **<support@proxidize.com>**.


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