> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/account-and-billing/verification.md). # Verification Verify your identity or your business to unlock your Proxidize proxies, and see what KYB adds and which rules apply to every account. Verification applies to Mobile and Residential proxies. Proxy Builder plans don't need KYC or KYB. After you buy a proxy plan, you verify who you are before you can use your proxies. There are two routes, and you only need one of them. Open your verification settings ## KYC or KYB | | **Know Your Customer (KYC)** | **Know Your Business (KYB)** | | -------------------- | -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------- | | **For** | Individuals | Companies | | **Confirms** | Your identity, with a government-issued photo ID and a selfie | Your company's registration and ownership | | **Who can start it** | The account administrator or a Member | The account administrator only | | **Time to complete** | Up to 30 minutes for the capture, then usually a few minutes for the check | Up to 12 hours once you start, then an internal review | | **Unlocks** | Access to your proxies | Access to your proxies, a higher concurrency limit, and some extra website categories | KYB is the higher level and already includes everything KYC gives you, so if you complete KYB you do not need KYC as well. Members see the **Verify** button on the **Know Your Business** card greyed out, with a tooltip explaining that business verification is arranged by the account administrator.
Cover imageCover image (dark)
How to Complete KYC VerificationStep by step, with the accepted documentsHow to Complete KYC Verificationhttps://3163533074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAQa47xivOtQQ7mQZOnQ%2Fuploads%2FGBZUQhKcXIOy2RBT3Hm6%2F01-kyc-light.jpg?alt=media&token=2120273b-e662-489a-9b5f-a692878a97f3https://3163533074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAQa47xivOtQQ7mQZOnQ%2Fuploads%2F7V64wXev0Jhxgqbvz2mc%2F01-kyc-dark.jpg?alt=media&token=712bb292-2711-42b6-a775-4077a254abc9
How to Complete KYB VerificationStep by step, for the account administratorHow to Complete KYB Verificationhttps://3163533074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAQa47xivOtQQ7mQZOnQ%2Fuploads%2FyZh5LROKsQSmBpQv11vi%2F02-kyb-light.jpg?alt=media&token=a18cdec9-b0f9-47c9-8fe0-779c196385a9https://3163533074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAQa47xivOtQQ7mQZOnQ%2Fuploads%2FmcOWw0U94XpTd4KO8LNp%2F02-kyb-dark.jpg?alt=media&token=0d794144-6229-469b-aec6-2379bdc57999
*** ## What you provide Both routes ask for the same two things before you continue. * **Target domains:** every domain you intend to access with your proxies. * **Why these domains:** your use case, described in as much detail as you can give. Your answers are what your verification is reviewed against, so detailed answers help it go through quickly.
*** ## What KYB unlocks Completing KYB raises your concurrency limit. It also opens access to website categories that stay closed under KYC: * financial services * HR and recruitment * consumer-review websites *** ## What applies to every account These rules apply to every customer, whether verified by KYC, by KYB, or not yet verified. {% tabs %} {% tab title="Ports" %} Only destination ports `80` and `443` are available. Verification doesn't open other ports. {% endtab %} {% tab title="Blocked websites" %} * Adult content * Crypto * Gambling * Gaming stores and clients, such as Steam or Epic * Government websites with `.gov` domains * Military websites with `.mil` domains * Streaming services, such as Netflix, Spotify or Hulu * Survey-for-money websites * Torrents and piracy * Anything abusive or illegal Neither KYC nor KYB lifts these. The full list is in the [Acceptable Use Policy](https://proxidize.com/legal/acceptable-use-policy/). {% endtab %} {% tab title="Sanctioned countries" %} Customers and companies based in sanctioned countries and regions can't purchase or use Proxidize proxies. The proxies also don't work from a device located in one of them. {% endtab %} {% endtabs %} {% hint style="info" %} Every account is expected to follow the [Acceptable Use Policy](https://proxidize.com/legal/acceptable-use-policy/). Accounts may be selected for a manual review at any time, and an account that doesn't follow the policy may be suspended. {% endhint %} *** ## Quick FAQ
Do I have to verify? Yes. You cannot access your proxies until your verification is approved.
Which route should I pick? Pick KYC if you are buying as an individual. Pick KYB if you are buying as a company and you want a higher concurrency limit or access to more websites.
Can I complete KYC now and KYB later? Yes, if you are the account administrator. It does not work the other way round, because KYB already includes everything KYC grants.
Can KYC or KYB open other ports? No. Only ports `80` and `443` are available.
My selfie was rejected or my verification did not complete. What should I do? Start a new attempt and capture a clear selfie. Wipe your camera lens, sit in a well-lit room, and hold your device steady. Avoid movement or shaky hands while taking the photo. Complete the full verification. If you're still having issues once a new attempt is submitted, contact the support team and the verification team can inspect the application and identify any remaining issue.
*** ## Related articles * [How to Complete KYC Verification](/account-and-billing/verification/how-to-complete-kyc-verification.md) * [How to Complete KYB Verification](/account-and-billing/verification/how-to-complete-kyb-verification.md) * [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md) * [Limits and Specs](/reference/limits-and-specs.md) *** ## Need help? If you have any questions, concerns, or need further clarification, feel free to reach out to us via live chat or email us directly at . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.proxidize.com/account-and-billing/verification.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.