Skip to main content
USB Port Map

Identify and troubleshoot modems using the USB Port Map.

Sofia Al-Silawi avatar
Written by Sofia Al-Silawi
Updated over a week ago

Feature Support

Feature

Proxidize Business

Proxidize Enterprise

USB Port Map

✔️

✔️

The USB Port Map will help identify any modem from the hub's dashboard for troubleshooting purposes.


If you use Proxidize hardware, you can set the modems to the physical placement indexing by going to "Settings" > "Index Locking Type" > "Change" > "Physical Slot Lock".

A screenshot of the Proxidize Dashboard.

If you have the SX2, the setup will be plug-and-play. The Proxidize SX4 and RSX1 servers will follow the below mapping. But if you have the MLX standard server* (discontinued), the port map will have to be constructed manually.

Server

Mapping

Proxidize SX4

The back view of the SX4 server, showing the different ports.

Proxidize RSX1

The back view of the RSX1 server, showing the different ports.

Please note that the hubs will appear unsupported If you use your own server or hub.

*The MLX standard server has been discontinued and is no longer available for purchase.

Did this answer your question?