> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/getting-started/kyc-verification-for-proxidize-proxy-users.md).

# KYC Verification for Proxidize Proxy Users

Complete identity verification from the Proxidize app when your use case requires it.

KYC is tied to account access rules, not to whether you paid by card or crypto.

### When KYC is required

KYC is only required if you need either of these:

* access to financial, HR, or transactional websites through the proxy
* access to ports other than `80` and `443`

If you do not complete verification, restricted websites stay blocked.

This rule applies regardless of:

* whether you paid with crypto
* whether you paid with card
* how many subscriptions you have on the account

{% hint style="info" %}
KYC is optional for payment itself.

It becomes required only for restricted use cases and ports.
{% endhint %}

### Before you start

Make sure you have:

* access to the same Proxidize account tied to your subscription
* a valid government-issued document
* a device camera for document and selfie capture

You can usually verify with one of these:

* ID card
* passport
* driver’s license

### Complete KYC verification

{% stepper %}
{% step %}

### Open your Proxidize account

Log in to [app.proxidize.com](https://www.app.proxidize.com/) with the account tied to your proxy subscription.

Then open **Settings**.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-08-2026-02-53-09-5748-PM.png)
{% endstep %}

{% step %}

### Start verification

In **Settings**, find the **Verify** section.

If your account is not verified yet, click **Verify**.

This opens the verification platform.

Click **Start** to continue.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-43-07-8176-PM.png)
{% endstep %}

{% step %}

### Select your country

Choose the country you currently reside in.

Then click **Continue on this device**.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-02-52-40-8302-PM.png)

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-50-41-4611-PM.png)
{% endstep %}

{% step %}

### Choose your document

Select the document type you want to use for verification.

Supported options include:

* ID card
* passport
* driver’s license

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-46-28-7806-PM.png)
{% endstep %}

{% step %}

### Submit the verification

Follow the prompts to:

* scan or photograph your document
* complete the selfie check

When the process succeeds, the platform shows a confirmation message.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-48-16-3289-PM.png)
{% endstep %}

{% step %}

### Confirm your status in the app

Return to [app.proxidize.com](https://www.app.proxidize.com/) and open **Settings** again.

Check that your identity status now shows as **Verified**.
{% endstep %}
{% endstepper %}

### Verification statuses

You can review your status any time from **Settings**.

| Status       | What it means                                                                         |
| ------------ | ------------------------------------------------------------------------------------- |
| **Verify**   | Verification has not been completed yet. Click **Verify** to start.                   |
| **Verified** | Verification was approved. You can use your proxies for supported verified use cases. |
| **Rejected** | The verification provider rejected the submission. Retry the process.                 |
| **Expired**  | The session was not completed within 30 minutes. Start again.                         |

### After verification

Once your status shows **Verified**, you can proceed with the restricted proxy use cases that require KYC.

### Quick FAQ

<details>

<summary>Do I need KYC to pay with card?</summary>

No.

KYC is not required just because you paid with card.

</details>

<details>

<summary>When is KYC actually required?</summary>

KYC is required for access to financial, HR, or transactional websites, and for ports other than `80` and `443`.

</details>

<details>

<summary>What if my verification is rejected or expires?</summary>

Open **Settings** and start the process again.

If the issue continues, contact support.

</details>

### Related articles

* [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md)
* [How to Subscribe to a Proxidize Plan](/account-and-billing/billing-and-subscriptions/how-to-subscribe-to-a-proxidize-plan.md)
* [How to Manage Your Subscription in the Proxidize App](/account-and-billing/billing-and-subscriptions/how-to-manage-your-subscription-in-the-proxidize-app.md)
* [Quick Start with Proxidize Proxies](/getting-started/quick-start-with-proxidize-proxies.md)

### <mark style="color:$primary;">Need help?</mark>

Reach us through live chat or email at **<support@proxidize.com>**.


---

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