> For the complete documentation index, see [llms.txt](https://help.proxidize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.proxidize.com/getting-started/kyc-verification-for-proxidize-proxy-users/how-to-complete-kyc-verification.md).

# How to Complete KYC Verification

Complete Know Your Customer (KYC) verification after purchasing a Proxidize proxy plan.

KYC is required for every customer. It activates proxy access for supported use cases.

### Before you start

Make sure you have:

* access to the Proxidize account tied to your subscription
* a device camera for document and selfie capture

Use a document based on your location:

* **Customers outside the United States:** a valid passport
* **Customers in the United States:** an ID card, driver's license, or passport

### Complete KYC verification

{% stepper %}
{% step %}

### Open your Proxidize account

Log in to [app.proxidize.com](https://www.app.proxidize.com/) with the account tied to your proxy subscription.

Then open **Settings**.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-08-2026-02-53-09-5748-PM.png)
{% endstep %}

{% step %}

### Start verification

In **Settings**, find the **Verify** section.

If your account is not verified, click **Verify**.

This opens the verification platform. Click **Start** to continue.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-43-07-8176-PM.png)
{% endstep %}

{% step %}

### Select your country

Choose the country where you currently live.

Then click **Continue on this device**.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-02-52-40-8302-PM.png)

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-50-41-4611-PM.png)
{% endstep %}

{% step %}

### Choose your document

Select the document type you want to use.

Customers outside the United States must select a passport.

Customers in the United States can use:

* an ID card
* a driver's license
* a passport

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-46-28-7806-PM.png)
{% endstep %}

{% step %}

### Submit your verification

Follow the prompts to:

* scan or photograph your document
* complete the selfie check

The verification platform confirms a successful submission.

![](https://146351401.fs1.hubspotusercontent-eu1.net/hubfs/146351401/image-png-Jan-07-2026-01-48-16-3289-PM.png)
{% endstep %}

{% step %}

### Confirm your status

Return to **Settings** in [app.proxidize.com](https://www.app.proxidize.com/).

Your identity status should show **Verified**.
{% endstep %}
{% endstepper %}

### Verification statuses

Review your status at any time in **Settings**.

| Status       | What it means                                             |
| ------------ | --------------------------------------------------------- |
| **Verify**   | Verification is incomplete. Click **Verify** to start.    |
| **Verified** | Your KYC verification was approved.                       |
| **Rejected** | The provider rejected your submission. Retry the process. |
| **Expired**  | You did not finish within 30 minutes. Start again.        |

### Need help?

If your verification repeatedly fails, contact support through live chat or at <support@proxidize.com>.

### Related articles

* [Verification for Proxidize Proxy Users](/getting-started/kyc-verification-for-proxidize-proxy-users.md)


---

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