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How to Complete KYC Verification

Complete required KYC verification to activate your Proxidize proxy access.

Complete Know Your Customer (KYC) verification after purchasing a Proxidize proxy plan.

KYC is required for every customer. It activates proxy access for supported use cases.

Before you start

Make sure you have:

  • access to the Proxidize account tied to your subscription

  • a device camera for document and selfie capture

Use a valid government-issued photo ID. You also need your current country of residence.

Your country of residence
Accepted documents

United States, Canada, United Kingdom, Australia, New Zealand, any European Union member state, Norway, or Switzerland

Passport, national ID card, or driver's license

Any other supported country

Passport only

KYC is unavailable for residents of Afghanistan, Belarus, China, Cuba, Hong Kong, Iran, Macau, North Korea, Russia, Syria, and Venezuela.

Use a document based on your location:

  • Customers in the listed supported countries: an ID card, driver's license, or passport

  • Customers in other supported countries: a valid passport

Complete KYC verification

1

Open your Proxidize account

Log in to app.proxidize.com with the account tied to your proxy subscription.

Then open Settings.

2

Start verification

In Settings, find the Verify section.

If your account is not verified, click Verify.

This opens the verification platform. Click Start to continue.

3

Select your country

Choose the country where you currently live.

Then click Continue on this device.

4

Choose your document

Select the document type you want to use.

Select a document accepted for your country of residence.

Supported document types are listed in KYC Verification for Proxidize Proxy Users.

Customers in other supported countries must select a passport.

Customers in the listed supported countries can use:

  • an ID card

  • a driver's license

  • a passport

5

Submit your verification

Follow the prompts to:

  • scan or photograph your document

  • complete the selfie check

The verification platform confirms a successful submission.

6

Confirm your status

Return to Settings in app.proxidize.com.

Your identity status should show Verified.

Verification statuses

Review your status at any time in Settings.

Status
What it means

Verify

Verification is incomplete. Click Verify to start.

Verified

Your KYC verification was approved.

Rejected

The provider rejected your submission. Retry the process.

Expired

You did not finish within 30 minutes. Start again.

Need help?

If your verification repeatedly fails, contact support through live chat or at support@proxidize.com.

Related articles

PreviousKYC Verification for Proxidize Proxy UsersNextHow to Request KYB Verification

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